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Adding a custom "From:" address

By default our platform will send receipts and notifications to your donors from our receipt@getgenerous.com email address. With the "From:" address feature, you can now specify your own email address.

To add a custom "From:" address; 

1. Log into Generous. 

2. Select Settings > Organisation > General > Notifications >Use a custom email address?

3. Select Yes.

4. Add an email address. 

Note: If you customise the email address Generous has no visibility of the accuracy of the email address you specified. Please make sure to check the email doesn't go to spam. 

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  1. Christine Hepburn

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